Review the screenshot below, and note the error status returns as 0:įrom the link provided above, the error code 0 indicates, 'The operation completed successfully'.
Note: To interpret the error codes related to event logs, refer to the following document for more information: System Error Codes (Windows) Once OK is selected, it displays all the event logs related to the application with event source as 'MsiInstaller' as shown below:.Logged: Select the time stamp when the GlobalProtect agent issue occured.Click on 'Filter Current Log' in the right pane under 'Actions', and select the following under Filter options:.Navigate to Event Viewer (Local) > Windows Logs > Application, as shown in the screenshot below:.On the Windows machine, open an Event Viewer using the run prompt, as shown below:.In any situation, if an installation fails with no reason given or if an installation is stuck, follow the steps below to find and identify the issue. There can be multiple reasons why a GlobalProtect Client installation fails on a Windows machine.
